About the Firm

Clario Legal & HR is the trading name of Clario Legal & HR Limited, which is a company registered in England and Wales with company number 12225776, with its registered office at Fairstowe Chambers, Library Road, Ferndown, Dorset, BH22 9JP. It is authorised and regulated by the Solicitors Regulation Authority (SRA ID: 664345).

Its VAT number is 333908203. A list of the directors of Clario Legal & HR Limited is open to inspection at the registered office.

We maintain professional indemnity insurances which cover our services. Please contact us for further information.

Information on costs in Employment Tribunal claims

Costs

Under Rule 1 of the SRA Transparency Rules, we are required to publish certain information about our costs in Employment Tribunal claims for unfair or wrongful dismissal. As a guide, our costs for bringing or defending claims for unfair dismissal or wrongful dismissal are generally within the following ranges:

Simple case: £5,000 – £10,000 (excluding VAT)

Medium complexity case: £10,000 – £50,000 (excluding VAT)

High complexity case: £50,000 – £80,000 (excluding VAT)

Complexity

Factors that could make a case more complex:

  • If it is necessary to make or defend applications to amend claims or to provide further information about an existing claim
  • Defending claims that are brought by litigants in person
  • Making or defending a costs application
  • Complex preliminary issues such as whether the claimant is disabled (if this is not agreed by the parties)
  • The number of witnesses and documents
  • If it is an automatically unfair dismissal claim e.g. if you are dismissed after having made a protected disclosure
  • Allegations of discrimination which are linked to the dismissal

There will be an additional charge for attending a Tribunal Hearing of £1,500 per day (excluding VAT). Generally, a hearing will be listed for 1-5 days depending on the complexity of your case.

Disbursements

Disbursements are costs related to your matter that are payable to third parties, such as court fees or counsel’s fees. We handle the payment of the disbursements on your behalf which are then charged to you on our invoices.

Counsel’s fees are estimated between £1,000 – £2,500 per day depending on the experience of the advocate for attending a Tribunal Hearing (including preparation).

Key Stages

The fees set out above cover all of the work in relation to the following key stages of a claim:

  • Taking your initial instructions, reviewing the papers and advising you on merits and likely compensation (which will be kept under constant review throughout the matter and is subject to change)
  • Entering into pre-claim conciliation where this is mandatory to explore whether a settlement can be reached
  • Preparing a claim or response
  • Reviewing and advising on the claim or response from the other party
  • Exploring settlement and negotiating settlement throughout the process where appropriate
  • Preparing or considering a schedule of loss
  • Preparing for and attending any preliminary hearings
  • Exchanging documents with the other party and agreeing a bundle of documents
  • Taking witness statements, drafting statements and agreeing their content with witnesses
  • Preparing a bundle of documents for use at the hearing
  • Reviewing and advising on the other party’s witness statements
  • Agreeing a list of issues, a chronology and/or cast list
  • Instructions to counsel and attending a conference with counsel if appropriate
  • Preparation and attendance at the Employment Tribunal hearing

The stages set out above are indicative only and, if some of stages above are not required, the fee will be reduced accordingly. You may wish to handle the claim yourself and only have our advice in relation to some of the stages.

Timing

The time that it takes from taking your initial instructions to the final resolution of your matter depends largely on the stage at which your case is resolved. If a settlement is reached during pre-claim conciliation, your case is likely to take 5 – 6 weeks. If your claim proceeds to a final hearing, your case is likely to take 6 – 9 months at minimum. These are just estimates and we will of course be able to give you a more accurate timescale once we have more information and as the matter progresses.

Complaints Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you obtain a copy of our full complaints procedure by emailing susan@clariolegalandhr.com. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our conduct. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint and
  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them: www.legalombudsman.org.uk; 0300 555 0333 between 9am to 5pm; enquiries@legalombudsman.org.uk; Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ